QUESTION:

I have closed out my cash drawer, but it did not balance.  How do I adjust the deposit?

RESPONSE:

The Close Out deposit form MUST BE BALANCED. 

District and School users are unable to reset a SchoolCash Register close out. 

A District User, with the ability to create tickets, will be required to submit a support ticket.

NOTE: Always verify the Close Out details displayed in Step 3 of the Close Out before continuing. 

SchoolCash Register Close Out Does Not Balance

Detailed Cash Screen

How to Close Out Cash Drawer

Workaround:

• Add the close out deposit to Ledger
• then Modify