QUESTION:

I have closed out my cash drawer, but it did not balance.  How do I adjust the deposit?


RESPONSE:

The Close Out deposit form MUST BE BALANCED. 


District and School users are unable to reset a SchoolCash Register close out


If you are unaware of how to proceed, a District User, with the ability to create tickets, can submit a support ticket.


NOTE: Always verify the Close Out details displayed in Step 3 of the Close Out before continuing. 



Workaround:

  • Add the close out deposit to Ledger
  • then add opposing transactions


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