Overview
Once students are attached to an item, SchoolCash automatically attaches new qualifying students to active items when they enter the system (based on your Student Information System (SIS) updates, which typically occur overnight).
Steps
- As items are created, an attachment type is selected, for example attached by: Grade, Course, or other supported attachment type.
- When new students become part of the item's attachment type, (for example, a student enrolls in a grade, scheduled into a homeroom or registers for a course), this is captured in the SIS update process when it is automatically uploaded and is received by SchoolCash.
- After the SIS update is received, the new qualifying students are automatically attached to items based on the item attachment selected (Grade, Course, Homeroom, etc). Manual attachment of these new students is not required.
Outcome
New qualifying students are automatically attached to applicable active items as they enter the system through SIS updates.
Troubleshoot
- A new student is not attached to an item > Confirm the item is still active and attached to the correct attachment type, (for example, the correct Grade, Homeroom or Course).
- A recent registration or course change is not reflected yet > Confirm the latest SIS file/update has been received and processed for your school or district.
- A student changed courses and attachments did not behave as expected > Review how the Effective Cut-off Date affects course changes.
- If you have done all the troubleshooting steps and still have an issue, please contact your District Administrator.