QUESTION:

Why does an attachment disappear when there is a partial refund?


RESPONSE:

If the student owes money for an item and a refund (in any amount) is issued, the obligation is automatically removed. The item will need to be reattached to the selected student.


Refunding in SchoolCash Register 

As part of the refund process a message will display to remind the user to reattach the item to the student if future payment is required.