QUESTION:

How do I refund a Guest Checkout purchase?


RESPONSE:

Main Menu > SchoolCash Catalog

  1.  Select the item to be refunded
  2.  Click Refund button
    1. The payments available for refund will display. 
    2. Guest Checkout Purchases are considered non-school or public purchases and display at the end of the list.
  3. Select the purchaser's name
  4. Enter the refund amount
  5. Enter a reason
    1. The refund will then be applied the way it was paid. 
    2. For example, if they paid by credit card it will go back on the same credit card.