Refunds

1. How to Refund Online Payment - Individual Student
QUESTION: How do I process a refund for a payment made online? Note:  Purchases made online may not be available for refund until 24 hours after purchas...
Tue, 29 Aug, 2023 at 8:57 AM
An Overview of How to Refund-Online Payments & Register Payments
Purchases made on SchoolCash Online (Please note that purchases made online may not be available for refund until 24 hours after purchase is made) P...
Wed, 11 May, 2022 at 2:55 PM
Attachment Disappears for Item with Partial Refund
QUESTION: Why does an attachment disappear when there is a partial refund? RESPONSE: If the student owes money for an item and a refund (in any amount...
Thu, 26 Nov, 2020 at 2:33 PM
Credit Card Refund Rejected - Next Steps
Refund Rejected due to Credit Card Information Change:  How does a parent update credit card information and is the school able to complete a second refund...
Wed, 11 May, 2022 at 2:54 PM
How to Refund - KEV Connect Presentation
How to Refund - KEV Connect Presentation
Fri, 17 Apr, 2020 at 11:42 AM
How to Refund - myWallet Payment Method
Refunding myWallet Balances: Parents login to their SCO account and: select the myWallet tab. Then, select Refunds from the drop down. enter the amount...
Thu, 26 Nov, 2020 at 2:38 PM
How to Refund Guest Checkout Purchase
QUESTION: How do I refund a Guest Checkout purchase? RESPONSE: Main Menu > SchoolCash Catalog  Select the item to be refunded  Click Refund butt...
Thu, 17 Feb, 2022 at 3:23 PM
How to Refund Online Payments - Group of Students
QUESTION: How do I process a refund for a payment made online? (Please note that purchases made online may not be available for refund until 24 hours aft...
Wed, 11 May, 2022 at 2:59 PM
How to Refund Online Payments - User Guide
See attached How to Process a Refund for online payments.
Wed, 2 Sep, 2020 at 9:44 AM
How to Refund Online Payments - Video
The video link will provide a video on how to refund online payments. The video is two minutes and twenty-nine seconds in length. How to refund online pay...
Thu, 25 Feb, 2021 at 4:31 PM