SchoolCash Support Portal

With SchoolCash POS, when you attempt to connect the device to the Internet, a "Oops... There was a problem connecting to Wi-Fi" error message tha...

With SchoolCash POS, when you attempt to process a transaction, a "The transaction could not be processed" error message appears. Cause ...

Using SchoolCash POS, when you attempt to process a transaction, a "“The point of sale device is running low on paper. Please refill the paper roll to ...

With SchoolCash POS, when you attempt to process a transaction, a "Transaction processing failed. Please try again." error message appears. Ca...

Using SchoolCash POS, when you attempt to process a transaction, a “There was a technical difficulty in processing your transaction. Please try again.” erro...

With SchoolCash POS, when you attempt to connect the device to a register, a "There was a problem connecting to a a Register" error message appear...

Using SchoolCash POS, when you attempt to process a transaction, a "The transaction was declined. Please re-initiate a new transaction." error mes...

With SchoolCash POS, when you attempt to connect the device to KEV, a "There was a problem connecting to KEV" error message appears.  Cau...

Welcome to SchoolCash POS Troubleshooting If you're encountering any issues with your SchoolCash POS system, you've come to the right place. Below,...