SchoolCash Support Portal

Troubleshooting POS Issues 13

• "Oops... There was a problem connecting to Wi-Fi" Error Message Appears When Configuring SchoolCash POS Terminal
• "The transaction could not be processed" Error Message Appears When Using SchoolCash POS Terminal
• "The transaction was declined. Please re-initiate a new transaction." Error Message Appears on a SchoolCash POS Device
• "There was a problem connecting to a Register" Error Message Appears When Connecting SchoolCash POS
• "There was a problem connecting to KEV" Error Message Appears When Configuring a SchoolCash POS Device

View all 13

Collect and Review Payments using POS Device 5

• Collecting Payments Using SchoolCash POS
• Making Items Available for Purchase On SchoolCash POS Devices
• SchoolCash Register Credit Card Purchases with POS
• Purchasing Items With Options and Choices in SchoolCash POS
• POS Redeem Receipts and Functionality in SchoolCash POS

Issue Refunds from POS Purchases 1

• Processing Refunds Using SchoolCash POS

Run Reports on POS Purchases 1

• Using SchoolCash POS Reporting

Setup and Manage the Devices at the District-Level 4

• Welcome to Using SchoolCash POS
• Point of Sale Management Using SchoolCash POS
• Set Your POS SIM to a Single Carrier
• Install a SIM Card on a SchoolCash POS Device