SchoolCash Support Portal

Introduction What displays on the View Items window under Purchased By and Quantity Sold when an item is partially waived by the school, and the parent pay...

This article explains how to properly record an overpayment of a fee in SchoolCash. You'll learn two supported methods for handling overpayments dependi...

Introduction When an optional or mandatory item expires, it is removed from the student’s SchoolCash Online profile and is no longer available for purchase...

QUESTION: What is the process when school receives a Non-Sufficient Funds (NSF) notification from the bank that a SchoolCash Register, or Group Collection,...

Introduction This guide explains how to process payments using School Cash Register in four simple steps: searching for the student, selecting the item,...

QUESTION:  How do I record a variable cost payment? RESPONSE: Record a Variable Cost Item (lost textbook, library fine)   a. Select the Add ad...

QUESTION: How do you correct an item that has been waived in full but should not be? RESPONSE: The item must be reattached in SchoolCash Catalog an...

QUESTION: What is the process to waive a 100% of an item fee when information is required from parents using a KEV or Custom Forms permission form? Can ...

QUESTION: What is the process to waive a 100% of an item fee? RESPONSE: Waive an item for a student  a. Payment Action, select Waived Fee op...