Troubleshoot & Solutions

Active Items from Previous School Years
QUESTION: In viewing previous year catalogs, it has been noted that there is an item which is still active.  What, if anything, should be done? RESPON...
Tue, 12 Sep, 2023 at 1:30 PM
Auto Cost Recovery
QUESTION: What is Auto Cost Recovery? RESPONSE: The Auto Cost Recovery feature allows you to automatically incorporate your software and credit car...
Thu, 27 Jan, 2022 at 9:32 AM
Auto Cost Recovery Process
QUESTION: What is the flow of funds with Auto Cost Recovery? PROCESS: Please review the attached document for a full explanation.
Thu, 27 Jan, 2022 at 9:34 AM
Cost Recovery - Manual
QUESTION:   How does Cost Recovery work? PROCESS: Please view the attached document for an explanation.
Thu, 27 Jan, 2022 at 9:36 AM
District Catalog Requirements
  Setup Requirements – SchoolCash Accounting Add the District as a school  Create required categories SCO Transaction Fees SCO Rounding Cash Over/U...
Fri, 7 Feb, 2025 at 8:32 AM
District Catalog User Guide
Download the District Catalog User Guide for in-depth information about accessing the District Catalog and creating or monitoring district-level fees. F...
Thu, 29 Jun, 2023 at 9:52 AM
Explanation - Student Leaves the School (Inactivated) with Outstanding Fees
QUESTION: Explain what happens when students leave the school and they still have outstanding fees. Can these be paid?   RESPONSE: The inactive stude...
Tue, 30 Apr, 2024 at 2:26 PM
How to Create a QR Code for an Item
Introduction This article explains how to create a QR code for an item in SchoolCash. QR codes can be generated for items with a Fee Link, such as Public o...
Fri, 6 Dec, 2024 at 12:37 PM
How to Import Fines and Fees
Note This feature is an Add On. The article is helpful for districts that have this feature. If your district is interested in learning more, District Adm...
Thu, 13 Mar, 2025 at 4:24 PM
How to Manage Items
How to Manage Items Table of Contents  A. Item Management Features .......................................................................................
Mon, 19 Apr, 2021 at 10:59 AM